Security

The Sleepyhead Bed Company uses Protx as our payment service provider to ensure that the security of transaction data is kept secure at all times.

The following information outlines the security features that they offer.

Transaction Security

All transaction information passed between a customers bank and the Protx VSP Systems we use is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to The Sleepyhead Bed Company servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage

Once on Protx systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data Protx holds is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

Links to banks

Protx has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

Employee access

No individuals within Protx are able to decrypt transaction information or cardholder data. Their systems only allow access to Protx's most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police).  Our transaction information and customer card information is secure even from Protx's own employees because their systems never display the full card numbers, even on administration screens.